Walking in the shoes of another person is a great description of this sales leadership talent identified as empathetic outlook. By taking this “walk in the shoes of another” viewpoint, allows individuals to view any event from a different perspective. Possibly Marcel Proust was thinking of this when he wrote:
“The true voyage of discovery is not seeking new landscapes,
but seeing with new eyes.”
When sales people have the capacity to perceive and understand the feelings of others, this bodes well for their ability to build authentic relationships. This sales leadership talent of empathetic outlook does involve being consciously aware of the impact of your actions on others. Sales Training Coaching Tip: Empathetic outlook is all about interpersonal intelligence within the realm of emotional intelligence.
Individuals who have a high empathetic outlook “will be able to appreciate how their actions impact others, and utilize this knowledge in a wide variety of scenarios from interacting with others to managing others.” (Source Innermetrix)
And those who lack this sales leadership talent “may have difficulty understanding the needs and feelings of others. This may cause them to make decisions, which do not sufficiently consider the needs of others.” (Source Innermetrix)
Yes empathetic outlook can be measured as a sales skill or sales leadership talent and works with other sales skills such as diplomacy. This talent along with 77 other talents including the power and motivational smart talents advance clarity and provide a benchmark for future progress.
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