Actions always trump words. No matter what leadership says, it is what the leaders do, their leadership actions that matter.
Sure there may be words on the wall sharing the organization’s vision, values and mission statements. There may be words in the employee handbook or on the corporate website. Yet these words remain silent to the leadership actions seen by everyone.
The old and familiar quote “Actions speak louder than words.” is so true.
In the book, Fail-Safe Leadership, the authors provide a checklist to help to determine if any organization has some leadership actions issues. This checklist is based upon the observations of those within the organization. For example, are “can’t do attitudes” or “excessive or unproductive meetings” observable?
Some in leadership roles want to be a friend to everyone. They believe agreement, everyone getting along is the way to lead. Their behaviors are very malleable and may create confusion to even disrespect.
Then there are the opposite types of leader who live by “do what I say and not what I do.” Their leadership actions generate confusion, inconsistency and disengaged employees. In some cases, fear drives the culture.
Until we learn how to read minds, our actions will always trump our words, our spoken thoughts. As leaders, each of us must take time to reflect as to how our behaviors are being viewed by others. Noted business expert Peter Drucker shared this words:
“Effective leadership is not about making speeches or being liked; leadership is defined by results, not attributes.”
The results of your leadership are your actions. If you want to be a better leader, look to the results your behaviors are generating.
Download this free Leadership-Align-Audit-ADVSYS to learn if your organization has leadership challenges.
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Leanne Hoagland-Smith is THE People and Process Problem Solver. She supports forward thinking leadership in bridging the gaps between the two problems restricting strategic business growth – people and processes. Leanne can be reached at 219.508.2859 central time USA. Follow her on Twitter or check out her profile on LinkedIn.